Google Chrome is the most popular web browser. People love to use Chrome because of its features, speed, and security. While surfing the Internet through Google Chrome, sometimes we are frustrated when Chrome takes too much RAM or sends error codes. Err_Empty_Response is one of the most common error codes sent by Chrome when accessing a website. With this error code, you might have seen the following type of err_empty_response error messages:

  • Err_Empty_Response – No Data Received
  • Err_Empty_Response – This page isn’t loading / Working
  • Err_Empty_Response – The website didn’t send any data, and might be down
  • Err_Empty_Response – Unable to load the webpage because the server sent no data

Before directly diving into fixing the err_empty_response error let’s first understand the meaning and identify the probable causes of this issue.

What causes Err_Empty_Response?

Err_Empty_Response is an error message that is sent by Chrome. When the website you are trying to access doesn’t respond or the server doesn’t send any data, Chrome will send an Err_Empty_Response message. 

This error directly indicates there is a problem with your Internet connection, however, this is not only the issue.

The possible causes of the Err_Empty_Response error messages are:

  • the extensions installed
  • driver needs update
  • network settings require resetting
  • overloaded cache
  • outdated temp files

How to troubleshoot err empty response error in Chrome?

err_empty_response message in chrome screen

Here are the solutions that help you to troubleshoot the Chrome Err_Empty_Response error in Windows computers. But before following the steps discussed below, make sure to check the URL address and Internet connection.

The methods covered here for fixing no data empty response error work on Windows 8/8.1, and 10. 

Some simple methods you can try:

  • Method 1: Disable your Antivirus or Firewall temporarily. 
  • Method 2: Uninstall and reinstall Chrome.
  • Method 3: Check the Internet connection.
  • Method 4: Make sure you type the correct URL.

Update Device Driver:

If you are using an outdated device driver then  you can experience Err_Empty_Response error in chrome. You should update the outdated device drivers and check if it fixes the error. 

You can update the device driver either manually or automatically.

Remove Chrome Extensions:

The extensions that you have installed on your Chrome browser are products of third parties, not of Google. There is no guarantee that all the extensions are 100% safe. Sometimes, corrupt extensions can be the cause of “err_empty_response” error. Such extensions prevent chrome from connecting to a website that you are trying to access.

The only solution is to either disable or completely remove the extensions.  Keep on removing each extension until the error gets fixed. This will identify which extension is causing the issue. Later, you can reinstall the extensions that are not corrupted. 

To remove/disable the extensions, click on the Menu, then choose More Tools >> Extensions. 

remove corrupt extensions in chrome

Try to Access the Website in Incognito Mode:

Since cookies and settings are deleted at the end of each session in Incognito mode that’s why any websites that you can’t access in normal browser mode can be accessed easily on Incognito mode.

You can open a new incognito window in Chrome by pressing Ctrl + Shift + N shortcut key. Then enter the URL of the website and check if it can be accessed there.

Clear Browser Cache:

When you visit a website, your browser takes a piece of static content and stores them on your computer’s hard drive. Some of the content  your browser will store are: images, logo, CSS, and JS .  Other private data such as cookies, saved passwords, etc are also stored by Chrome while you browse a website. 

If there is too much browser cache then it can cause the “Err_Empty_Response” error while connecting to a website. Thus it’s necessary to clear browsing data and cache to fix this error. 

To clear Google Chrome’s browser cache, click on Menu (i.e., 3 dots in the top-right corner), select More tools >> click clear browsing data or use shortcut key Ctrl + Shift + Del. 

In the clear browsing data dialog box, go to the Advanced tab, select “Cookies and other site data”, “Cached images and files” and “Hosted app data”  and then click the “Clear data” button. Make sure that you select the “All time” option from the Time range drop-down box.

clear browser cache data in chrome

Delete Temporary Files:

Windows stores all the temporary files in the “TEMP” folder. Temporary files are created by Windows and other third-party programs. 

If there are too many temp files then it can cause the “Err_Empty_Response” error in chrome. Thus it’s necessary to remove temporary files from the “TEMP” folder to fix the Empty Response error. 

First, open the run command window by pressing Windows icon + R shortcut key. Eter %temp% and click on OK to view the Temp folder in your Windows computer. 

delete temporary files from temp folder

Now press Ctrl + A on the keyboard to select all the temporary files. Then press Del key to temporary delete or press Shift + Del key to permanently delete the selected items. 

Restart your computer and open the Google Chrome to check whether the “Err_Empty_Response” error persists or not. 

Reset Network Settings:

The cause of empty response errors in Chrome can be wrong network settings on your computer. Resetting your computer’s network settings to factory default settings can fix this error. 

Network resetting will remove then reinstall all of your network adapters, and set other networking components back to their original settings. 

To reset network settings in Windows 10 computer, go to Settings >> Network & Internet and click on Network Reset. 

On the Network Reset window, click on the “Reset Now” button. Your PC will be restarted after network resetting. 

reset network settings in windows 10

Flush DNS:

If you’re having problems when trying to access any website, flushing your DNS cache might help. Flushing DNS will clear any IP address and DNS records from cache. 

To flush DNS, run Command Prompt as Administrator, type ipconfig/flushdns and press enter. Search for command prompt and then right click to run Command Prompt as Administrator.

run Command Prompt as Administrator to flush dns

Next type the following commands one-by-one and press Enter key after each command. 

  1. netsh int ip reset
  2. ipconfig /release
  3. ipconfig /renew

After running all the above commands, close the command prompt window, restart your computer and then open Google Chrome to check whether the “Err_Empty_Response” error persists or not.

Clear DNS Host Cache in Chrome:

Flushing host DNS cache in Google chrome can resolve any connection errors that you may experience while trying to access a website. 

To clear the DNS host cache, first open Incognito mode, and type: chrome://net-internals/#dns. Click the “Clear host cache” button and see if it fixes the “err_empty_response” error.   

Clear DNS Host Cache in Chrome

Change DNS to Google DNS:

You can try changing DNS to Google DNS to resolve ‘err_empty_response’ error in Chrome. 

Google’s Public DNS, a free alternative Domain Name System (DNS) service offered to Internet users around the world. It is recommended to use a Google DNS for faster and secure connection. 

To change DNS to Google DNS, right-click on the WiFi icon on the system tray and open network & sharing center.

In the Network and Sharing Center window, click on ‘change adapter settings’ on the left pane (Windows 8.1). For Windows 10, first select your connection type from the left pane. Then click the ‘change adapter options’ on the right pane.

network and sharing center

In the Network Connections window, right-click on your connection (Ethernet/Wi-Fi) and select the “Properties” from the dropdown menu. 

wi-fi network connection type in windows

In the Ethernet/Wi-Fi properties window, select “Internet Protocol Version 4 (TCP/IPv4)” and click the “Properties” button. 

wifi properties

In the Internet Protocol Version 4 (TCP/IPv4) Properties window, select “Use the following DNS server addresses”, enter 8.8.8.8 as the “Preferred DNS server” and 8.8.4.4 as the “Alternate DNS server”. Click “OK” to save changes.

Restart your computer and open the Google Chrome to check whether the “Err_Empty_Response” error persists or not.

change DNS to Google DNS

Conclusion:

I am sure the several 9 methods I have explained in this post helped you to fix err_empty_response Error in Chrome. If you still have any problem while trying to access a website then you can mention your issue in the comment box. 

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